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Call-Centre

Call Centre Services

The state-of-the-art BTS Call Center is available for your customized needs. Using the most sophisticated software, hardware, resources and customer service agents, we can meet any client need.

About Our Call Center

  • Industry best equipment.
  • Software designed and owned by BTS.
  • We offer real time payment processing and call tracking.
  • A friendly sophisticated environment for our agents to maximize their skills.
  • Our management team has extensive call center and order taking experience as well as experience in the transportation, health care, software and community sectors.
  • We can offer services to your customers in multiple languages (currently English, French, and Spanish).
  • Our agents are friendly and constantly training to upgrade their skills.

Service Types

  • Outsourcing
  • After-hours calls
  • Order-taking
  • Emergency back-up
  • Outbound telemarketing services
  • Transportation service dispatching and tracking.
  • Reservations
  • Statistical Reporting
  • Surveys

Don’t limit your company’s reach, BTS can offer you the resources to maintain, research, grow and analyze your market with the most professional tools in the industry.

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