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On-Time

Our Core Values

On-Time:

We know that transportation delays can cost our customers thousands of dollars. That’s why we are proud to say that we consistently beat the industry average for on-time delivery.

Here’s how we do it:

  • We use a robust, state-of-the-art automated system for dispatching, routing, and scheduling our transportation services, no matter how large or small the job. This system reduces human errors, improves efficiency and cost-effectiveness, and helps us avoid delays resulting from construction, accidents, bad weather, and other potential problems.
  • We track our performance in real time, using our On-Time Performance Index (OPTI). The OPTI system sets and monitors progress toward performance targets. Our OPTI goals are communicated companywide.

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